Privacy Policy

Effective Date: 2025-08-26 

inCTRL Inc. 
Registered Office: Toronto, Ontario, Canada 
Email: privacy.officer@inctrl.com  
Phone: +1(844) 446-2875  

1. Data Collection and Consent

inCTRL Inc. (“inCTRL”), as owner of this website, is responsible for the processing of personal data of the user (“User”).  

We process your data in accordance with:  

• Regulation (EU) 2016/679 (GDPR)  

• California Consumer Privacy Act (CCPA/CPRA)  

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)  

• Other relevant data protection laws in the regions where we operate 
  
  

The use of our website implies full acceptance of this Privacy Policy.  

We collect personal data directly through:  

• Forms powered by HubSpot (contact forms, lead capture, demo requests, subscriptions)  

• Analytics via Piwik PRO (cookies, usage statistics, site interactions, browser/device info)  

• Email and direct communications 
  
  

Consent is obtained through explicit opt-in (e.g., checking consent boxes, accepting cookies).  

2. Purpose of Processing

Your personal data will be used only for specific, legitimate purposes, including:  

• Managing inquiries, demo requests, and customer support  

• Sending newsletters, updates, and marketing communications (with prior consent)  

• Monitoring website traffic and usage via Piwik PRO analytics  

• Managing leads, sales opportunities, and communications through HubSpot CRM  
• Compliance with legal obligations
  
  

3. User Rights

You have the following rights, depending on jurisdiction:  

• Access, rectification, and deletion of your personal data  

• Right to be forgotten (GDPR)  

• Right to portability of your personal data  

• Right to restrict or object to processing  

• Right to withdraw consent at any time  

• Right to opt-out of sale/sharing of personal data (for California residents) 

Requests may be submitted to:  

privacy.officer@inctrl.com  
inCTRL Inc.,  
80 Atlantic Avenue, Toronto, Ontario, M6K 1X9, Canada 

4. Data Security

inCTRL implements appropriate technical and organizational measures to protect personal data, including encryption, access controls, and secure hosting.  

Data may be stored or processed in Canada, the USA, the EU, and other jurisdictions where our cloud providers operate. Where cross-border transfers occur, safeguards such as Standard Contractual Clauses (SCCs) are applied.  

5. Commercial Communications

• Marketing communications (emails, newsletters, HubSpot campaigns) are sent only with explicit consent.  

• You may unsubscribe at any time via the unsubscribe link in communications or by contacting us directly.
  
  

6. Use of Cookies & Tracking

Our website uses Piwik PRO cookies and similar technologies to analyze usage and improve performance.  

• Essential cookies: required for site functionality  

• Analytics cookies: measure site traffic and interactions  

• Marketing cookies (HubSpot): personalize communications 

You can manage cookie preferences through our cookie banner or your browser settings.  

7. Third-Party Services

We may share personal data with:  

• HubSpot (CRM, marketing automation)  

• Piwik PRO (website analytics)  

• Authorized service providers under contractual confidentiality and data protection obligations. 

We do not sell personal data.  

8. Changes to the Privacy Policy

inCTRL reserves the right to modify this policy. Updated versions will be posted on our website with a revised effective date.  

9. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Ontario, Canada, without prejudice to applicable rights under GDPR, CCPA/CPRA, or other relevant data protection laws.